Shipping policy

Shipping Policy

At Smart Finds World, we want your shopping experience to be smooth from checkout to delivery. Please review our shipping details below.

Processing time
Orders are processed within 1–3 business days after payment confirmation. You'll receive a confirmation email once your order has been processed and dispatched.

Shipping time
We currently ship to addresses within Australia only. Estimated delivery time is 7–15 business days from the date of dispatch, depending on your location.

Please note that delivery times are estimates and not guaranteed. Delays may occasionally occur due to high order volumes, customs processing, weather conditions, or courier disruptions beyond our control.

Shipping costs
Shipping costs are calculated at checkout based on your order and delivery address.

Order tracking
Once your order ships, you'll receive a tracking number via email so you can follow your package's journey.

Multiple items
If your order contains multiple items, they may be shipped separately and arrive in different packages depending on stock availability.

Incorrect address
Please double-check your shipping address at checkout. Smart Finds World is not responsible for orders delayed or lost due to incorrect or incomplete address information provided by the customer.

Lost or delayed packages
If your order hasn't arrived within the estimated delivery window, please contact us at smartfindsworld575@gmail.com with your order number, and we'll investigate with our shipping partner.

Returns
We offer a 30-day return policy. For full details, please see our [Return & Refund Policy].

Contact us
If you have any questions about your order or shipping, reach out to us at smartfindsworld575@gmail.com and we'll get back to you as soon as possible.